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Energy & Utilities Solutions

Enabling smarter, safer and greener energy & utilities.

A three-pillar approach for energy and utilities

Safety and security first. Increase operations efficiency. Improve customer management.

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Featured Customer Video

SARP Groupe choose Remote Visual Assistance from ALE

SARP Groupe choose Remote Visual Assistance from ALE
SARP Groupe reduced unresolved interventions by 30% with the Remote Visual Assistance from Alcatel-Lucent Enterprise.
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        Customer Benefits

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        Digital Age Communications for a smarter Operations Control Centre

        Digital Age Communications for a smarter Operations Control Centre
        Discover how you can digitally transform your OCC by providing an efficient workplace for your agents, protecting people and assets and creating innovative services, enriched with AI/ML/IoT.
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              Visit our Blog

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              Energy and Utilities

              Communications empower energy and utilities field workers

              Real-time solutions on mobiles, with cloud-based apps, aid field service management in minimizing operational risks.

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              Energy and Utilities

              A smarter Operations Control Centre for energy and utilities

              Next-generation Operations Control Centre (OCC) will enable mission-critical communications to improve safety and efficiency.

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              Energy and Utilities

              Trend watch: OT-IT convergence in energy and utilities

              Operational and Information technology convergence is changing how energy and utilities manage their business going forward.

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              OmniPCX Enterprise Communication Server

              Communications: The heart of an Operations Control Centre

              Next-generation OCC enables mission-critical communications, improves efficiency and transport operators’ decision-making.

              Supporting Documents

              • Alcatel-Lucent Enterprise Connect

                A complete solution for multiple-channel customer relationship management

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              A three-pillar approach for energy and utilities

              Safety and security first. Increase operations efficiency. Improve customer management.

              Download the brochure
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